Chapter 6: Smartphones
At St. Mary’s Hospital in London nine doctors in a surgical team tried using smartphones instead of pagers. As described in their paper[1], the doctors responded more quickly to calls and had a lower rate of failure to respond. The nurses were pleased of course because of the increased efficiency of care. The doctors were additionally pleased because they had access to textbooks for references from the web for further information. There was no special infrastructure – the smartphones worked on a standard mobile phone network – and minimal training was enough – the doctors simply had a smartphone one week rather than a pager.
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